At Techway24  we value your satisfaction. If you are not completely satisfied with your purchase, please review our refund and return guidelines below.

1. Return Eligibility

  • Items can be returned within 7 days of delivery.

  • Products must be unused, in original packaging, and in the same condition as received.

  • Some items (like opened software or personal hygiene products) may not be eligible for return.

2. How to Initiate a Return

  • Contact our support team via email or phone with your order details.

  • Our team will guide you through the return process and provide instructions for shipping the item back.

3. Refund Process

  • Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed back to your original payment method within 7–10 business days.

4. Exchanges

  • Exchanges are possible if the item is defective or damaged. Contact our support team to arrange an exchange.

5. Shipping Costs

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.

6. Contact Us
For returns or refund inquiries, reach out to:
Email: admin@techway24.com
Address: Nahar Plaza, Hatirpool, Dhaka, Bangladesh